Privacy & T&Cs
Terms & Conditions for Vital Glow
Welcome to Vital Glow (“we”, “us”, “our”). These Terms & Conditions govern your use of https://vital-glow-44a027.webflow.io/
(“Website”) and all related services.
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use this Website.
1. Services & Medical Disclaimer
1.1 The Website provides information about aesthetic services, treatments, and clinic offerings.
1.2 Nothing on this Website constitutes medical advice. All content is for educational purposes only and should not replace professional consultation with a qualified healthcare provider.
1.3 You agree that before receiving any treatment at Vital Glow, you will undergo a professional consultation.
2. Appointments, Payments & Pricing
2.1 All appointments must be booked through the Website, phone, or our booking platform.
2.2 Prices displayed on the Website are subject to change without notice.
2.3 Full payment, including deposits where required, must be made prior to treatment in accordance with our booking policies.
3. User Accounts & Access
3.1 You may create a user account to book services or manage appointments.
3.2 You are responsible for maintaining confidentiality of account credentials and for all activity under your account.
3.3 We reserve the right to suspend or terminate accounts for any violation of these Terms.
4. Privacy & Marketing Consent
4.1 By providing your contact details, you consent to receive communications from Vital Glow regarding bookings, offers, surveys, or marketing. You may opt out at any time.
4.2 Your personal data will be processed in accordance with our Privacy Policy, which is incorporated into these Terms.
5. Intellectual Property
5.1 All content on the Website—text, images, graphics, logos, videos—is our property or used under licence.
5.2 You may not copy, reproduce, republish, or distribute any material from this Website without our written permission.
6. Third-Party Links & Resources
6.1 The Website may contain links to third-party services, promotions, or content.
6.2 We are not responsible for the content or practices of third-party websites.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, Vital Glow and its directors, staff, partners, and affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from:
Your use of the Website
Reliance on information that may be inaccurate or incomplete
Any treatment outcomes
8. Indemnification
You agree to indemnify, defend, and hold harmless Vital Glow from any claims, damages, losses, liabilities, costs, or expenses arising from:
Your breach of these Terms
Your misuse of the Website
9. Changes to Terms
We may modify these Terms at any time. We will post updates on the Website with a revised “Last Updated” date. Your continued use after updates constitutes acceptance.
10. Governing Law
These Terms are governed by the laws of England & Wales.
Important Legal Notes
✔ You SHOULD add a separate Privacy Policy (required for Meta lead ads)
✔ You SHOULD add a Cookie Policy if using tracking or analytics
✔ For aesthetics, you SHOULD include a Consent & Medical History Form before treatment
If You Want, I Can Also Generate…
✅ A Privacy Policy for Vital Glow (GDPR + Meta compliance)
✅ A Cookie Banner text for Webflow
✅ A Clinic Consent & Medical History Form wording
✅ Meta/Consent wording for Facebook Ads
Would you like privacy policy text next (GDPR and Meta compliant)?
yes and privacy policy
Perfect. Below is a GDPR-compliant Privacy Policy tailored specifically for Vital Glow as a UK-based medical/aesthetic clinic collecting health and marketing data.
You can paste this into Webflow as a standalone Privacy Policy page and link it in:
Website footer
Booking forms
Meta lead forms
Consent checkboxes
Vital Glow – Privacy Policy
Last Updated: [Insert Date]
Company Name: Vital Glow Ltd
Registered in: England & Wales
Email: [Insert Clinic Email]
Clinic Address: [Insert Address]
1. Who We Are
Vital Glow (“we”, “us”, “our”) is a medically-led IV therapy and aesthetic clinic operating in the United Kingdom.
We are the Data Controller for the personal data you provide via our website, booking systems, social media, and in-clinic consultations.
2. What Information We Collect
We may collect the following categories of personal data:
A. Basic Personal Information
Full name
Email address
Phone number
Date of birth
Address
B. Medical & Health Information (Special Category Data)
Medical history
Current medications
Allergies
Previous treatments
Lifestyle information relevant to treatment
This information is collected only where necessary for safe and appropriate treatment.
C. Payment Information
Payments are processed securely via third-party payment providers. We do not store full card details.
D. Website Usage Data
IP address
Browser type
Device information
Cookies and analytics data
3. How We Use Your Information
We use your data to:
Book and manage appointments
Conduct consultations and provide treatments
Ensure medical safety and compliance
Communicate appointment reminders
Respond to enquiries
Send marketing communications (only with consent)
Improve our website and services
4. Legal Basis for Processing (GDPR)
Under UK GDPR, we process your data under the following lawful bases:
Consent – For marketing and health data
Contract – To provide booked services
Legal Obligation – For regulatory compliance
Legitimate Interest – For service improvement and administration
For medical information, we rely on:
Explicit consent
Provision of healthcare services
5. Marketing Communications
If you opt in, we may send:
Promotions
Offers
Treatment updates
Educational content
You may unsubscribe at any time by:
Clicking the unsubscribe link
Contacting us directly
We do not sell your data.
6. Data Sharing
We may share data with:
Medical professionals involved in your care
Secure booking/payment providers
IT service providers (CRM, website hosting)
Regulatory bodies if required by law
All third parties are required to handle your data securely.
7. Data Retention
We retain:
Medical records in accordance with UK healthcare guidance (typically 7–8 years minimum)
Booking and enquiry data only as long as necessary
Marketing data until consent is withdrawn
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Secure digital systems
Password-protected access
Limited staff access
Encrypted communication where possible
9. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (where legally permitted)
Restrict processing
Object to processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)
ICO website: https://ico.org.uk
10. Cookies & Website Tracking
Our website may use cookies for:
Analytics
Advertising
Performance monitoring
You can manage cookie preferences via your browser settings.
(You should add a cookie banner in Webflow if running Meta or Google ads.)
11. Children’s Data
Our services are not intended for individuals under 18 years of age unless medically appropriate and accompanied by a legal guardian.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.